lipat FAQ

Yes, we support bank transfers from online payment, e-wallet, mobile banking, and local payment. After you log in, go to your Deposit page and select "Bank Transfer." You'll see the lipat account details for each bank. Enter the exact amount you wish to deposit, make the transfer from your own bank account, and our system will confirm your deposit as soon as your bank processes the payment. Bank transfers typically settle within one to two business hours, depending on your bank's processing time. For technical issues or if a deposit has not appeared after the expected window, contact our support team—they can investigate the transaction status and resolve any delays.

Our mobile wallet option supports local payment, online payment, e-wallet, and mobile banking. Log in to your lipat account, go to Deposit, and select your preferred wallet. You'll be redirected to that wallet's app or web portal to authorise the payment. Once you approve the transaction, you're returned to lipat and your deposit appears in your account. local payment transfers are typically instant, while online payment and e-wallet may take a few minutes depending on network conditions. If you experience a timeout or connection drop during the process, check your wallet balance first—some payments may have gone through even if the confirmation page didn't load. If funds were deducted but don't appear on lipat after subject to verification, contact our support team with your transaction reference.

When we offer a welcome bonus or seasonal promotion, the terms are displayed at the time of eligibility. A typical bonus comes with a rollover requirement—that is, you must participate in a certain amount of wagering before you can withdraw the bonus or any winnings tied to it. The exact rollover and game categories that count toward it vary by promotion. Always read the full terms before you claim a bonus. If you have questions about how a specific offer works, or if you're unsure whether a game counts toward rollover, our support team can explain the conditions and help you understand what to expect.

Our sportsbook covers Liga 1 (Indonesian domestic league), Piala Indonesia, Piala AFF, Champions League, Premier League, and many other international tournaments. You can also access live-match statistics and team news for most fixtures. Beyond football, we list badminton tournaments and MotoGP racing events. Additionally, our esports section covers Mobile Legends, Free Fire, and PUBG Mobile competitions. Markets and odds vary by event, and coverage is updated regularly as tournaments progress. If you're looking for a specific match or league that isn't visible in the sportsbook, contact our support team—they may be able to help you find it or explain why certain markets aren't available in your region.

Our support team is fluent in Indonesian and English. If you contact us during business hours, we can assist you in either language. We aim to respond to account queries, payment issues, and game questions in a timely manner. If you prefer to use a specific language, let us know in your message and we'll ensure the right team member handles your request. For urgent issues—such as a blocked withdrawal, a lost password, or a disputed transaction—reach out as soon as possible so we can investigate and resolve it.

We store account information (your name, email, address, and KYC documents) in encrypted databases and follow standard security practices to protect your privacy. We do not share your personal data with third parties except as required by law or as needed to process payments and provide customer support. For a complete explanation of how we collect, use, and store your data, please read our Privacy PolicyIf you have concerns about your data or wish to request that we remove your information, contact our support team during business hours.

Our services on lipat are available only in jurisdictions where online gaming is lawful. We do not offer our platform in any jurisdiction where local law prohibits or restricts online wagering. If you are accessing lipat from a region where such services are illegal, we ask that you discontinue use immediately. Your responsibility is to verify that access to lipat complies with your own jurisdiction's laws. For a full explanation of this policy and how it affects your account, read our Legal Notice